If you're a Roam customer and your vehicle has been stolen, damaged or is having major mechanical issues, please contact our customer support team:

Insurance & Maintenance

We've got you covered

Choose the best car for you, and we take care of the rest.

Insurance & Maintenance

What to do in an accident or breakdown

1

Your safety comes first

If you’ve been in a major accident, always call 911 first.

2

Call Roam support

We’re standing by, ready to help you when you need it.

3

24/7 roadside assistance

24/7 roadside assistance is available for flat tires, dead batteries or any other issues you may have while driving.

4

Vehicle is serviced

In the event that your vehicle requires repairs, our team will get you back on the road as quickly as possible.

Insurance & Maintenance

The most flexible and convenient way to subscribe

Roam's insurance policy

We've got you covered

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The policy has a maximum combined limited liability of $2,000,000.

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We offer all perils coverage which covers you for things like collisions, vehicle theft, and major damage to your vehicle.

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Insurance deductible's starting from $2,500 for any insurance claim.

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Your insurance coverage begins on the start date of your subscription and terminates on the end date of your subscription.

What you need to be mindful of.

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Remember to obey by all traffic laws and rules of the road! You will be responsible for payment on any driving related infractions, speeding tickets, or paid highway tolls (i.e. as 407)

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Interior damage, such as rips in fabric, stains, or strong odours from pets or food May require deep cleaning for the next client to keep your car fresh. Everyone loves that new car smell.

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Smoking in any of our vehicles is strictly prohibited.

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Any accidents or at fault damage will require you to pay the respective deductible for your vehicle, starting at $2,500, and is determined upon your subscription signing.

Roam's maintenance policy

We've got you covered

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Oil changes, brake pad replacement and other routine maintenance that results from normal driving is covered as part of your car subscription with Roam.

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Any mechanical or electrical issues that are the result of a defect or manufacturing issue.

What you need to be mindful of.

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We do our best to keep all Roam vehicles in great condition, that said, it is your responsibility to let Roam know if there is an issue with your vehicle.

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Damage such as cracked or broken windshields, broken mirrors, large dents, or significant scratches to tire rims do not fall under routine maintenance and are treated as damage.

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Any interior damage, such as scratches, strong odours from smoking, or rips and tears in upholstery do not fall under routine maintenance and are treated as damage.

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Any serious damage resulting from collisions or accidents is covered under the insurance that comes with your car subscription, please see insurance for more details.

Roam car subscriptions are a better way to drive.

Compare Roam car subscriptions to leasing and buying

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 Browse cars   

Insurance
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Vehicle tax
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Registration
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Maintenance
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Wear and tear
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Protection against depreciation
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Dedicated support
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Insurance
icon
Vehicle tax
icon
Registration
icon
Maintenance
icon
Wear and tear
icon
Protection against depreciation
icon
Dedicated support
icon

Insurance
icon
Vehicle tax
icon
Registration
icon
Maintenance
icon
Wear and tear
icon
Protection against depreciation
icon
Dedicated support
icon
Insurance Included

Insurance Included

Your vehicle comes with comprehensive car insurance so you don't have to deal with the headache of finding your own.

Roadside Assistance

Roadside Assistance

Flat tire, dead battery, need a tow? No sweat. Roadside assistance is included.

Routine Maintenance

Routine Maintenance

Oil changes and other routine maintenance are included with your vehicle subscription.

Dedicated Support

Dedicated Support

Our team is standing by to answer any of your questions and provide assistance when you need it.