Our Customers
Trusted by thousands of happy drivers across Canada
Hear from real customers about their experience with Roam — from booking to driving and everything in between.
4.8
900+ reviews on Google
4.8
Google rating
5,000+
Vehicles delivered
98%
Would recommend
900+
Google reviews
Video Testimonials
Hear it directly from our customers
Real customers sharing their Roam experience in their own words.
Shane S.
“This is like the Apple of car experiences.”
Nora B.
“Flexibility without long-term commitment.”
Jackie D-T.
“Roam’s customer service is absolutely fantastic.”
“Tried Roam subscription for the very first time and had a seamless experience throughout, starting from initial inquiry, to application, to approval, to picking up the vehicle and return. Customer support is exceptional. The vehicle was new too. I’d certainly recommend Roam to others.”
Yasmin S.
Google Review
Rating breakdown
See the full distribution of customer ratings across 900+ Google reviews.
Customer reviews
Real feedback from verified Roam customers, sourced from Google Reviews.
“Nick and the team are very professional. Their customer service level is very impressive. I would highly recommend this service to anyone needing a short-term or long-term rental. They’ll take good care of you!”
Aryssah S.
Google Review
“Amazing service. Crystal is wonderful!!! These guys rock!!!!”
Sharon P.
Google Review
“The team is always willing to help make things work! I had the car for a couple of months and it was perfect the whole time. Will use again!”
Esther O.
Google Review
“Had a fun run with the Tesla Model 3 through Roam. Loved the service and experience.”
Manjit K.
Google Review
“Great service! Thanks guys for all your help. Car was new, clean, and just what we needed. Thanks again!”
Darren A.
Google Review
“Seamless from start to finish. Applied online, got approved within the hour, and had the car the next day. Insurance, maintenance — everything handled. This is how it should be.”
Michael R.
Google Review
“Needed a car for a 3-week work project. Booking was fast, pickup was smooth, and the Tucson was in perfect condition.”
Priya T.
Google Review
“We use Roam for our sales team. The all-inclusive pricing makes budgeting simple and the vehicle quality is consistently excellent.”
James K.
Google Review
Customer stories
Real people, real experiences
From newcomers to Canada to growing businesses — hear how Roam fits into lives like yours.
Newcomer to Canada
“I arrived from Nigeria with a work permit and zero Canadian credit history. Every dealership turned me away. Roam approved me the same day — no massive deposit. I had a car before my first day at work.”
Adaeze O.
Toronto, ON · 8 months with Roam
Business customer
“We needed three vehicles for our sales reps — fast. Fleet leasing wanted a 12-month commitment and took weeks to process. Roam had all three ready in a week, with one clean monthly invoice. When one rep left, we just returned that vehicle.”
Marcus T.
Mississauga, ON · 14 months with Roam
Snowbird
“We spend winters in Arizona and kept paying insurance on a car sitting in our Ottawa driveway. Now we just book a Roam vehicle when we fly back in May. No storage, no dead batteries, no wasted money.”
Linda & Paul R.
Ottawa, ON · Seasonal — 2 summers
Why customers trust Roam
Transparent pricing
Maintenance and roadside assistance included. Insurance is mandatory and available at checkout. No surprises.
Fast approval
Most customers are approved quickly. No Canadian credit history required.
Quality vehicles
Late-model vehicles from trusted brands. Every vehicle is inspected and cleaned before delivery.
Ready to experience it yourself?
Join thousands of happy customers. Browse our fleet and get on the road with Roam.